All websocket traffic is currently operating normally since 12PM Pacific time. Prior to that, approximately 10% of websocket sessions were experiencing sporadic increased latency since our prior update. An additional 10% would have experienced a similar but smaller latency increase.
Posted 6 months ago. Jul 12, 2018 - 12:25 PDT
We've identified a portion of our websocket service experiencing high latency. We're currently working on mitigating and resolving this issue. All other API traffic should be stable and healthy at this time.
Posted 6 months ago. Jul 12, 2018 - 10:17 PDT
Services have been operating normally since approximately 7:18AM Pacific time. We continue to monitor.
Posted 6 months ago. Jul 12, 2018 - 07:27 PDT
We expect full service resolution in the next 10 minutes.
Posted 6 months ago. Jul 12, 2018 - 07:09 PDT
The issue has been identified and a fix is being implemented.
Posted 7 months ago. Jul 12, 2018 - 05:42 PDT
This incident affected: APIs (US Cluster Client API).