All Systems Operational
Developer Portal   Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.98 % uptime
Today
US Cluster Client API   Operational
90 days ago
99.96 % uptime
Today
US Cluster Server API   Operational
90 days ago
99.98 % uptime
Today
US Cluster Webhooks API   Operational
Southeast Asia Cluster Client API   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Server API   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Webhooks API   Operational
Messaging Service Operational
90 days ago
99.99 % uptime
Today
US Cluster Messaging   Operational
90 days ago
99.98 % uptime
Today
Southeast Asia Cluster Messaging   Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Authentication   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Authentication   Operational
90 days ago
100.0 % uptime
Today
Export Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Export API   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
End-to-End Messaging Latency
Fetching
Client API Request Success Rate
Fetching
Client API Latency
Fetching
Server API Request Success Rate
Fetching
Server API Latency
Fetching
Webhooks Latency
Fetching
Past Incidents
Jul 17, 2018

No incidents reported today.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - This issue has been fully resolved.
Jul 12, 12:40 PDT
Monitoring - All websocket traffic is currently operating normally since 12PM Pacific time. Prior to that, approximately 10% of websocket sessions were experiencing sporadic increased latency since our prior update. An additional 10% would have experienced a similar but smaller latency increase.
Jul 12, 12:25 PDT
Identified - We've identified a portion of our websocket service experiencing high latency.
We're currently working on mitigating and resolving this issue.
All other API traffic should be stable and healthy at this time.
Jul 12, 10:17 PDT
Monitoring - Services have been operating normally since approximately 7:18AM Pacific time. We continue to monitor.
Jul 12, 07:27 PDT
Update - We expect full service resolution in the next 10 minutes.
Jul 12, 07:09 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 12, 05:42 PDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - System latencies have remained stable since our last update.
Jul 6, 19:34 PDT
Monitoring - This issue has been resolved and we are monitoring the system.
Jul 6, 18:42 PDT
Update - We have a fix in progress and will update with an estimated resolution soon.
Jul 6, 18:06 PDT
Identified - We are working toward a resolution to this issue and will provide another update as soon as possible.
Jul 6, 17:54 PDT
Investigating - We are seeing increased latency across services and we are investigating.
Jul 6, 17:12 PDT
Jul 5, 2018
Resolved - This issue has been resolved since our last update. Latency and errors were slightly elevated from approximately 9:43 to 9:53AM Pacific time.
Jul 5, 10:06 PDT
Monitoring - Errors and latencies have returned to normal and we are monitoring performance.
Jul 5, 09:53 PDT
Identified - We are currently experiencing elevated latency and errors across services in our US cluster. We are working to address this as quickly as possible.
Jul 5, 09:50 PDT
Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.