All Systems Operational
Developer Portal Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
US Cluster Client API Operational
90 days ago
100.0 % uptime
Today
US Cluster Server API Operational
90 days ago
100.0 % uptime
Today
US Cluster Webhooks API Operational
Southeast Asia Cluster Client API Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Server API Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Webhooks API Operational
Messaging Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Messaging Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Messaging Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Authentication Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Authentication Operational
90 days ago
100.0 % uptime
Today
Export Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Export API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
End-to-End Messaging Latency
Fetching
Client API Request Success Rate
Fetching
Client API Latency
Fetching
Server API Request Success Rate
Fetching
Server API Latency
Fetching
Webhooks Latency
Fetching
Past Incidents
May 23, 2019

No incidents reported today.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Resolved - After careful active monitoring for one day, we conclude the issue has been resolved.
May 18, 13:31 PDT
Monitoring - We have identified the root cause and fixed it. An investigation into why it came to it is still underway.
We are actively monitoring the situation. In case anyone is still experiencing any issues that are not fixed by a reload, please contact us immediately.
May 17, 14:05 PDT
Update - We are continuing to investigate this issue.
May 17, 07:09 PDT
Investigating - We are currently experiencing elevated latencies and errors on our APIs. The issue is still being investigated.
May 17, 07:08 PDT
May 16, 2019
Resolved - The issues which were seen as elevated API errors and latencies were due to an issue Google Compute Engine experienced (and at the time of this update it's still not marked as resolved): https://status.cloud.google.com/incident/compute/19002
We aren't seeing any more issues on our side but we are still actively monitoring the situation.
May 16, 02:35 PDT
Monitoring - We are seeing improvements without increased API error rates at the moment and henceforth we are monitoring the situation.
May 15, 22:26 PDT
Identified - We have experienced a number of our virtual machines running on Google Cloud to crash and stop functioning properly. We are in the process of remedying the issue.
May 15, 21:55 PDT
Investigating - We are experiencing elevated API errors and overall latency. We are investigating and will provide more information as soon as possible.
May 15, 21:24 PDT
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.