This issue has been fully resolved.
Jul 12, 12:40 PDT
All websocket traffic is currently operating normally since 12PM Pacific time. Prior to that, approximately 10% of websocket sessions were experiencing sporadic increased latency since our prior update. An additional 10% would have experienced a similar but smaller latency increase.
Jul 12, 12:25 PDT
We've identified a portion of our websocket service experiencing high latency.
We're currently working on mitigating and resolving this issue.
All other API traffic should be stable and healthy at this time.
Jul 12, 10:17 PDT
Services have been operating normally since approximately 7:18AM Pacific time. We continue to monitor.
Jul 12, 07:27 PDT
We expect full service resolution in the next 10 minutes.
Jul 12, 07:09 PDT
The issue has been identified and a fix is being implemented.
Jul 12, 05:42 PDT