All Systems Operational
Developer Portal   Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.99 % uptime
Today
US Cluster Client API   Operational
90 days ago
100.0 % uptime
Today
US Cluster Server API   Operational
90 days ago
99.96 % uptime
Today
US Cluster Webhooks API   Operational
Southeast Asia Cluster Client API   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Server API   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Webhooks API   Operational
Messaging Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Messaging   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Messaging   Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Authentication   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Authentication   Operational
90 days ago
100.0 % uptime
Today
Export Service Operational
90 days ago
99.8 % uptime
Today
US Cluster Export API   Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
End-to-End Messaging Latency
Fetching
Client API Request Success Rate
Fetching
Client API Latency
Fetching
Server API Request Success Rate
Fetching
Server API Latency
Fetching
Webhooks Latency
Fetching
Past Incidents
May 23, 2018

No incidents reported today.

May 22, 2018

No incidents reported.

May 21, 2018
Resolved - This issue has been resolved since our last update. It caused increased websocket latency from from 4:15 to 4:24PM.
May 21, 16:40 PDT
Monitoring - We've remediated the issue and are continuing to monitor the system.
May 21, 16:28 PDT
Identified - We've identified an issue with a caching system on a single NA cluster and are now working towards remediation
May 21, 16:24 PDT
Investigating - We are currently investigating increased latency in websockets in our North American cluster.
May 21, 16:20 PDT
May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Resolved - This incident has been resolved.
May 16, 17:02 PDT
Identified - We are currently experiencing queue backlog resulting in API degradation for some requests.
May 16, 16:52 PDT
Resolved - This incident has been resolved.
May 16, 07:58 PDT
Monitoring - This issue has been resolved and we are monitoring.
May 16, 07:37 PDT
Investigating - We are investigating elevated API error rates in the US.
May 16, 07:29 PDT
May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018
Resolved - All services have been operating normally since 20;35 UTC.
May 10, 13:51 PDT
Monitoring - Websocket and Client API latencies have returned to normal levels.
May 10, 13:39 PDT
Identified - We are investigated degraded websocket and Client API latency in the US.
May 10, 13:29 PDT
May 9, 2018

No incidents reported.