All Systems Operational
Developer Portal   Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.98 % uptime
Today
US Cluster Client API   Operational
90 days ago
99.96 % uptime
Today
US Cluster Server API   Operational
90 days ago
99.98 % uptime
Today
US Cluster Webhooks API   Operational
Southeast Asia Cluster Client API   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Server API   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Webhooks API   Operational
Messaging Service Operational
90 days ago
99.99 % uptime
Today
US Cluster Messaging   Operational
90 days ago
99.98 % uptime
Today
Southeast Asia Cluster Messaging   Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Authentication   Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Cluster Authentication   Operational
90 days ago
100.0 % uptime
Today
Export Service Operational
90 days ago
100.0 % uptime
Today
US Cluster Export API   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
End-to-End Messaging Latency
Fetching
Client API Request Success Rate
Fetching
Client API Latency
Fetching
Server API Request Success Rate
Fetching
Server API Latency
Fetching
Webhooks Latency
Fetching
Past Incidents
Aug 18, 2018

No incidents reported today.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Resolved - This issue has remained resolved since our last update. Further monitoring has been put in place to identify health issues with our Cassandra cluster.
Aug 13, 10:28 PDT
Monitoring - Removing offending Cassandra nodes and playbook triage against attached services have restored optimal latency. We're currently working on a RCA to prevent this from happening in the future.
Aug 13, 09:47 PDT
Update - The team has removed unhealthy Cassandra nodes and is working to restore full performance to the system. Another update will follow shortly.
Aug 13, 09:30 PDT
Identified - We're currently mitigating issues with websocket latency and client API timeouts in NA. We will update in the next 30 minutes with more information.
Aug 13, 08:53 PDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.